integrity

studio policies + client care

Healing is a shared practice of care, respect, and presence. This page outlines the values and policies that sustain that practice within the private professional work of Katya Zajac. Please read with intention before booking or purchasing any offering. Take a moment to review this page before scheduling a session, making a purchase, or engaging with any materials shared through Katya Zajac. By booking an appointment, purchasing a service or product, or participating in any offering, you acknowledge that you have reviewed these studio policies and agree to the terms below. These guidelines are offered in the spirit of clarity, care, and mutual respect.

Scope of Practice

Katya Zajac offers integrative care that bridges art therapy, creative process, somatic awareness, and intuitive or energy-based practice. Sessions are designed to support emotional well-being, self-understanding, and creative embodiment through trauma-informed, evidence-based, and expressive approaches. This work is therapeutic and relational. It may include symbolic, spiritual, or energetic elements, yet remains rooted in professional ethics, clinical judgment, and embodied care. Clients are encouraged to maintain any needed medical or psychiatric supports alongside this work.

Confidentiality

Everything shared in session is held in confidence and treated with care. Exceptions exist only when required by law or ethical duty—for example: risk of harm to self or others, suspected abuse or neglect, or valid court order. Privacy is honored for all offerings as a matter of integrity and respect.

Cancellation + Rescheduling

Sessions are reserved specifically for you. It is the client’s responsibility to provide at least 24 hours’ notice to reschedule or cancel a session. Reminders are sent as a courtesy, but it remains your responsibility to manage appointments and follow through with any changes or cancellations. Notifications must be sent through the scheduling system or by email. Sessions cancelled with less than 24 hours’ notice, or missed entirely, are non-refundable. Late arrivals shorten the available session time to honor the next client’s start.

Payment

All services require pre-payment at the time of booking unless otherwise arranged in writing. Payment confirms your reservation and acknowledges these policies.

Crisis Support

Katya Zajac’s practice is not a crisis center. If you need immediate support, please contact 988 (Suicide & Crisis Lifeline) or go to your nearest emergency department.

Website Products + Services

Outcomes vary based on individual readiness, context, and participation. No specific results are guaranteed for sessions, courses, or products. Offerings and materials are provided for therapeutic, educational, and creative purposes within professional scope; they are not medical, legal, or financial advice. Unless otherwise stated, digital products and downloadable materials are final sale and non-refundable.

Indemnity

By engaging with services, programs, or materials from Katya Zajac, you agree to hold harmless and indemnify Katya Zajac from any claims, costs, or liabilities arising from the use or interpretation of the work, consistent with applicable law.

Limitation of Liability

To the fullest extent permitted by law, Katya Zajac shall not be liable for indirect, incidental, consequential, special, or punitive damages arising out of or relating to participation in sessions, use of materials, or reliance on any information provided, whether in contract, tort (including negligence), or otherwise.

Assumption of Risk + Release of Liability

By booking and attending any in-person session with Katya Zajac, you acknowledge that you voluntarily enter the premises and assume full responsibility for your own physical well-being, belongings, and safety while on or around the property. Reasonable care is taken to maintain a safe environment; however, Katya Zajac, her agents, and affiliates shall not be held liable for any accidents, injuries, losses, or damages to persons or property occurring before, during, or after your visit. To the maximum extent permitted by law, you hereby waive, release, and discharge any and all claims for personal injury, property damage, or loss that may arise from participation in any service, event, or visit to the premises. Participation in all sessions and use of materials or recommendations are undertaken at your own discretion and risk.

Creative Rights + Copyright

All artwork, written materials, and session content are the intellectual property of Katya Zajac. They may not be reproduced, distributed, or used for commercial purposes without written permission. Unauthorized use violates copyright law and will be addressed accordingly.

Agreement

By booking a session or purchasing an offering, you acknowledge that you have read and agree to these policies and understand the nature of the services provided by Katya Zajac. Booking confirms your responsibility for attending at the scheduled time or providing at least 24 hours’ notice to reschedule or cancel. Reminders are a courtesy; all scheduling changes remain the client’s responsibility.

Much love.

These terms and conditions are subject to change without prior notice. Please review them periodically to stay informed of any updates. Thank you for being in integrity.